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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-19-2013
My Device: curve 9360
My Carrier: vodafone

someone please help ... URGENT! phone getting heated up .

I have a 4month old blackberry curve 9360.
Whenever I switch on the "mobile network " , the phone gets heated up very fast and charge doesnot goes in anymore . The battery level drops very fast ...But when I switch it off and only use wifi , the phone is back to normal and battery stays sooo long ..
What should I do Smiley Sad
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: someone please help ... URGENT! phone getting heated up .

Hello deepakkj,

Welcome to the BlackBerry Support Community.


Do you know if you are currently in an area of poor signal coverage? This would explain the battery warming up and draining very quickly as the device would be constantly initiailizing your radio to establish a connection. 





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