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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎06-20-2013
My Device: torch
My Carrier: hotmail

somethng worng about email

hey all

i have somethng worng when i sent arabic email hotmail from my BB  to any one he's  rercived  no words just ????????? 


next point only new mails on hotmail have this Problem

i have old mail before 7 years and its working in arabic or engilsh


help me plz Smiley Sad



Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: somethng worng about email

Hey muhammadddd,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Just to clarify, you do have the Arabic language pack installed?  Also try removing the Hotmail account by going to Setup>Email Accounts and then re-add it and try sending out a new email message.


Let me know if the issue still persists.





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