02-09-2013 10:45 AM
hi can only really use my blackberry when its on charger as if unplugged and use it the screen whites out and then won't switch on or off until its plugged back into charger ????anyone know how to rectify this as i want a mobile not a landline
02-09-2013 12:11 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem.
Good luck and let us know!