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03-22-2013 12:30 AM
Please i kindly forgot my BLACKBERRY ID I associated with my bb..what can i do
Welcome to Support Forums
Can you explain your issue , Have you forgot your BlackBerry ID Username Or the Password ?
03-22-2013 12:37 AM
what can i do to rest my bb
Sorry what do you mean my rest ?
What issue you're having and If you forget your BlackBerry ID Username try this KB :
KB28684 : How to confirm a BlackBerry ID username
And if you forgot your BlackBerry ID password then try this KB :
KB26361 :How to change or reset a BlackBerry ID password.
Or else please explain your problem clearly .
03-22-2013 12:44 AM
Yes i forgot my blackberry ID that i associated with my smartphone and i wanted to download yahoomessengeer and is asking for username and passport
Then try the first KB to see if you can confirm your Email or the Username that you have associated with your Device , if that fails then I am sorry you have to Create a new BlackBerry ID and associate with your device .But first Click Options from the main screen. > Click BlackBerry ID > Are you able to access it ?
03-22-2013 12:51 AM
yes have click it
Then see if you are ablr to view your Usename or the email , and that is your BlackBerry ID usename , Once you got the email or Usename you can reset the password by following the above knowledge Base .
Try it and let us know.