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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎05-06-2013
My Device: bold 9900
My Carrier: etisalat

stolen phone =(

[ Edited ]

my phone got stolen in a party two days ago its a bold 9900 nd the blackberry ID email wich is linked with it and ive went to the police station to open a case of stolin/missing phone but they asked me for the serial number wich i dont have since i did throw the box  the police said they cant do anything about it without a serialnumber is it possible i get the serial number from sending the pin code

plus that the carrier was etisalat but the number is off main time and am pretty sure that the phone formated evereything since i had a password in it but i dont know about the memoreyCard ..

once again so i can open a case i need the serial number wich i dont have so i can open a case and ill appricate it if u send the SN to my email .. it was registered for serivce with etisalat carrier united arab emirates phone number  and the sim card is off and who ever stoled the phone did put his own number in the phone and regestered it with the network (etisalat) because ive send in a pin message to the stolen phone and it got delivered ... i dont know what to do anymore since i dont have serial number 


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thanks alote RIM

Posts: 95,816
Likes: 24,597
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: help with serial number

This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here. You would have noticed this in the message upon registration.\


No one here has your serial number, or IMEI which you likely need. Your mobile provider Etisalat should have your IMEI number on file on your account.

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