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BlackBerry® OS Smartphones

Posts: 16
Registered: ‎02-07-2011
My Device: Not Specified

storm 2

My friend bought a new storm . The sim has a pin code. In our effort to open it, the phone direct that enter “blackberry” to continue, then it ask for password isntead of enter pin. Pls what do we do? Kindly give direction on how to go about it specifically . Regards
Posts: 95,487
Likes: 24,539
Solutions: 6,396
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: storm 2

Apparently the Storm isn't "new" and someone has previously placed a password on the device.

If you don't know the password, after a certain number of wrong attempts, the device will ask for you to type 'blackberry' before wiping the device as a security measure. All personal information, messages, calendar, contacts, etc., will be erased.

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