Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
Developer
Posts: 40
Registered: ‎05-29-2009
My Device: Not Specified

storm rebooted itself

My storm rebooted itself three times this morning. I have upgraded to .148. I'm on Verizon. Wasn't this a major issue that .148 was supposed to fix? Was this a huge issue on .75? I never had a problem but I upgraded a few days after getting the phone. The problem is that it seems to want to reboot at the worse possible times...like when I really need the phone.
Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: storm rebooted itself

Make selective backup

 

http://supportforums.blackberry.com/rim/board/message?board.id=8100&message.id=15956#M15956

 

Refer to this article  to realize what databases you need to backup.

 

After that on the device go to Options - Security Options - General Settings

 

Open menu and select "Wipe handheld"

 

Now, does the problem disappear? If so - restore the backed up information.

 

And check again.