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New Contributor
Posts: 2
Registered: ‎01-28-2012
My Device: bold 9000
My Carrier: smart communicatins philippines

stuck on hotspot brower

I'm stuck with hotspot brower I can't change to WAP BROWSER. I'm using BB9000. Any ideas? Thank you.
Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: stuck on hotspot brower

Can you go to advanced options under options?  Can you set the Default browser configuration from there?

Also try a battery pull if you haven't done so already.

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New Contributor
Posts: 2
Registered: ‎01-28-2012
My Device: bold 9000
My Carrier: smart communicatins philippines

Re: stuck on hotspot brower

[ Edited ]

I already did that one.,
thank you for the reply wolf359.,
But my only option is hotspot browser, I have a BBM subscription from my network provider and with a data plan.,
still they can't figure it out.,
I think there is a problem with my BIS?
My PIN is (personal info deleted)

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: stuck on hotspot brower

gotcha.  Can you call you carrier and have them resend your service books and confirm your data plan is OK?

Service books:

http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02830

 

They may also get you to register route tables:

Register on Network
1. From the device go to Options
2. Select Advanced Options
3. Select Host Routing Table
4. Select menu, then 'Register Now'

 

I'm hoping you don't have to reload your software for this, but I think the carrier can fix it.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________