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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-12-2012
My Device: 8520
My Carrier: play

supplementary error service failure 8520


I just bought a used blackberry 8520 from a mobule service centre  because my bb 9000 was stolen . thisphone has some problem everytime I reboot the access bar doesnt reach to end till its not dissconnected , and once I start the phone everytime there is a message SUPPLEMENTARY SERVICE ERROR : SYSTEM FAILURE . I cannot activate my BIS , my BBM. WIFI and other features like sms, normal phone is working perfectly fine though. Please help kindly

Forums Advisor I
Posts: 634
Registered: ‎12-30-2011
My Device: Blackberry Curve 8520, BlackBerry PlayBook
My Carrier: MTN

Re: supplementary error service failure 8520

Hello !


Firstly, SUPPLEMENTARY SERVICE ERROR, is not an error to be worried upon.


It is highlighted mostly after every call which You make it from your BlackBerry Smartphone.


Secondly for activating BIS, you need to contact your service provider.


Once activated, you'll get to see "EDGE" symbol on your homescreen, near network strength signals.


Hope this resolves your Problem!


If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest their time on this Message anymore.