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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎11-10-2013
My Device: blackberry 9300
My Carrier: vodacom

supplementry error - general error

Hi I have a problem I had a device lock on it n ever since I forgot my pin I read on sum website that if u type a wrng password 4 more then 10 times it will wipe ur device so I did n after that it stoped making calls n sending sms bt when I leave it of 4 a while everything seems to be fine when I switch it on again its nt my sim coz it works fine in an other device n the network is fine n there's no problem using my social networks. Its jst when I phone n sms sometimes plz help. Thank you
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: supplementry error - general error

first try those steps in the same sequence :


1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Resend your Service Book

  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back


Good luck.




VIA |  Elite II


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