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New Contributor
Posts: 3
Registered: ‎03-21-2014
My Device: Blackberry Q10
My Carrier: Vodafone HU
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sw bundle update for 9220

Hi There,

 

can you please confirm the latest sw bundle for 9220?

The device wasn't used in the last 12 months and when trying to update, I get a popup with "Unable to send request for available updates".
The current version loaded is v 7.1.0.836.

 

BTW: does this device work in the USA? It's unlocked.

 

Thanks,

 

preizer

Guru II
Posts: 21,526
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: sw bundle update for 9220

In order to send a request for updates you need a data plan. Do you have a data plan on your account?

With that said, your current version is pretty new. I wouldn't worry about an update.

Yes, the device should work in the USA.

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New Contributor
Posts: 3
Registered: ‎03-21-2014
My Device: Blackberry Q10
My Carrier: Vodafone HU

Re: sw bundle update for 9220

I don't have any data plan (yet) on my account, however I tried to update the device via wifi, which usually worked for all the other devices I used previously (8900, 9900).
Guru II
Posts: 21,526
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: sw bundle update for 9220

You can update manually by doing the following:

 

1. First download the OS:

https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=D840CC5D906C3E9C84374C8919D2...

2. It doesn't hurt to do a manual backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. You can get BlackBerry Desktop Software here http://us.blackberry.com/apps-software/desktop/

3. Download the OS file from step 1 to the PC then install it to the PC by running (double clicking) the file you downloaded.

4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." Also check the following locations for vendor.xml files and delete any instances of the file:

On Windows Vista/7 navigate to C:\Users\YOUR_USER\AppData\Roaming\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)

On Windows XP navigate to C:\Documents and Settings\YOUR_USER\Application Data\Research In Motion\BlackBerry\Loader XML (Where "YOUR_USER" is your username)

5. If you're simply updating the OS to a newer version skip this step. If doing a clean OS reload use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to next step.

6. Plug in BlackBerry and double click on "Loader.exe." It's located in c:\program files\common files\research in motion\apploader


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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!