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BlackBerry® OS Smartphones

Posts: 1
Registered: ‎10-18-2008
My Device: Not Specified
Accepted Solution

switching PIN

I just bought my phone from someone. The phone won't let me setup e-mail because the PIN is already associated with someone else. If that person doesn't use the phone anymore, is there any way to remove their e-mail address from the pin?
Posts: 95,739
Likes: 24,584
Solutions: 6,409
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: switching PIN

Yes, that person or you need to call the previous carrier and have the PIN released from that account. Tell them you bought it used.


If you call, be nice, they don't have to do it for you.

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