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New Member
Posts: 1
Registered: ‎05-11-2014
My Device: BLACKBERRY 9360 CURVE
My Carrier: FIDO

sych calendar and contacts

have a BB CURVE 9360 and not able to sych with outlook 7 windows...will not even recognize that the BB is connected with USB cable when plugged into computor. I have a aspire - Acer laptop. 

last messge received

"indicated Error 1723 problem with this windows installer pkg. A dll required for this install to complete cannot be run..repair RIM - usbdriver NT 07D232b6_7904_4970_8B22 "

Thanks for your help...really need to get the calendar on BB to syched with laptop

 

Hall of Famer III
Posts: 57,624
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: sych calendar and contacts

Hi and Welcome to the Community!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 5
Registered: ‎02-21-2012
My Device: Curve 9360
My Carrier: TIM

Re: sych calendar and contacts

I have a BB Curve 9360, Outlook2003 and XP SP3. Mine syncs only with Desktop Manager 5. Write me if you need a copy of this version.