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Visitor
Posts: 1
Registered: ‎07-22-2012
My Device: Curve 9330
My Carrier: verizon

sync error with outlook calendar

Syncing calendar with outlook throws the following error:

COLTransBase::GoToRecord: Unexpected results when getting Outlook item.

 

Environment:

Windows 7; Outlook 2010

BlackBerry Curve 9930

platform 4.4.0.560

Desktop Software 7.0.0.59 bndl 60

 

History:

Attempt to recover from iCloud disaster which deletes all entries from default calendar. Moved calendar data from iCloud calendar to default calendar using copy and paste.

 

Status:

Removed iCloud calendar. Data in PC and in BB appears intact.

need to sync because calendar is my primary use of BB.

 

I hope someone can help.

 

Thanks, Peterbmcc

 

Highlighted
New Member
Posts: 1
Registered: ‎12-19-2012
My Device: Blackberry Bold 9900
My Carrier: TMobile

Re: sync error with outlook calendar

Not sure if you found an answer... but I recently installed the icloud and then uninstalled it.  Ended up using Google App Sync to merge my 2010 Outlook Calendar/contacts/tasks/notes with gmail.  Subsequently, I too received the same error when trying to sync BB.

 

I resolved the issue by going to the organizer and configuring each individual item.  While in the "Configure" pop-up window, I had to select the "Configure" button in Account Settings.  In the next pop-up, I choose the Google Apps from the drop down.

 

Repeat 4 times.  After the process, all is sync'd and good to go on my BB.

 

Hope that helps - Happy Holidays!