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New Contributor
Posts: 4
Registered: ‎01-28-2009
My Device: Not Specified
Accepted Solution

sync issue

I loaded the desktop software on my new computer which is 64 bit, Vista. From the first time I tried to sync, I get a "unkown error" and it no longer syncs. The software worked fine on the 32 bit system. Any solutions?
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Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: sync issue

No solutions, I haven't heard of anyone getting the DTM working in 64bit vista, are you using 4.7?
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New Contributor
Posts: 2
Registered: ‎01-27-2009
My Device: Blackberry Bold

Re: sync issue

I am using 4.7 and using Windows Vista 64 with no problems.  Just the one I posted earlier regarding administrative rights.
New Member
Posts: 1
Registered: ‎01-29-2009
My Device: Not Specified

Re: sync issue

I am having the same issues when I try to sync.  Do I need to load a different version other than 4.7 to get it to work?

New Contributor
Posts: 4
Registered: ‎01-28-2009
My Device: Not Specified

Re: sync issue

I didn't have to. I just turned off admin rights, installed 4.7, then turned on admin rights again. Works without any problems for me.