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Trusted Contributor
Posts: 112
Registered: ‎06-22-2013
My Device: blackberry z10
My Carrier: Airtel

synch

My friend storm was syncing just fine with it for about a week.  All of the sudden it starts to sync and just stops without any errors on the screen or in the event viewers.  I tried re-installing DM, shut the storm down and reseating the battery, reset to degfault sync configurations and setup them up agan, all with no luck.  I had it running for over a year on another 64x Vista machine with no issues

Hall of Famer III
Posts: 57,565
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: synch

Hello,

 

From the brevity of your post, I cannot tell if you have done exactly as this information may provide...apologies if this is redundant.


I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

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