11-24-2012 04:19 PM
11-27-2012 06:16 PM
11-28-2012 03:16 AM
11-28-2012 10:52 AM - edited 11-28-2012 10:53 AM
From your description, that would be your email account credentials at which point the failure occurs. This KB might be useful:
Unfortunately, it's rather sparse in it's information. Consequently, you should try other means to integrate this particular email account.
You can try, from a PC/Browser, your carriers (vodafone) BIS website (if they have one)...here is a partial list:
If your carrier is not listed, you may need to ask them for the url to use.
You can try, from your BB Browser, this link:
Sometimes, that works when other means fail.
Lastly, you can contact vodafone and ask them to configure the email account for you...IMHO that's always a risky venture as it requires you to reveal to the agent your email account credentials, but sometimes they can succeed in configuring the email account into BIS where the end user cannot.
Good luck and let us know!
11-28-2012 05:26 PM
11-28-2012 05:35 PM