11-22-2012 06:03 AM
i have been able to sync to hotmail account and can send and receive email but when i try to sync contacts it says, 'your device encountered a prob with this application,s server try again' please help
11-26-2012 03:08 PM
Welcome to the BlackBerry® Support Community Forums.
This may be an issue with the service books on the BlackBerry® smartphone. Try clearing your database as shown here:
How to clear the user content databases from the BlackBerry smartphone
After completing this,reinsert the battery and then update your service books as shown here:
Let us know how you make out.