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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-31-2012
My Device: Blackberry Curve 9300
My Carrier: Cincinnati Bell

synchronization problem

When I sync my handheld, I recieve an error message "Record with specified ID (E44569B2) not found" and data does not sync.  I checked knowledge base and inidcated problem was previously reported (March, 2012), but solution is being worked on but hasn't been resolved.  Any suggestions?

Posts: 96,067
Likes: 24,621
Solutions: 6,421
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: synchronization problem

None that I am aware.


You might contact your Cincy Bell support and ask for this issue to be escalated to RIM level tech support.

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