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New Member
Posts: 1
Registered: ‎05-29-2014
My Device: Curve 9320
My Carrier: ee

synchronization problems

I have a Curve 9320 and until very recently I have been able to synch the data (contacts, calendar and tasks) with Microsoft Outlook on my laptop.

I am now getting the message 'Synchronization Error. CRTran Rec::GetLinkedRecordId:Invalid linked record ID'

Anyone any suggestions as to how to resolve this problem - needs to be basic step by step for someone not very clued up on IT matters!

Thanks

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Hall of Famer III
Posts: 57,198
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: synchronization problems

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • Article ID: KB31008 "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing Contacts with BlackBerry Desktop Software
  • Article ID: KB33247 "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" is displayed when synchronizing Calendar with BlackBerry Desktop Software

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

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