04-25-2012 02:00 PM
im trying to reconcile my email with my wireless phone...when i hit options on the messages icon, i dont have a choice to reconcile so not sure where to go from here...please help! thanks!
05-15-2012 06:26 PM
Hi and Welcome to the Community!
Here is a KB that discusses BIS-level OTA email reconciliation:
Hopefully it contains something useful!
Further, the menu command of "Reconcile Now" only applies to BES environments...if you are on BES, then this KB might apply:
Good luck and let us know!