06-16-2010 06:53 PM
BBDM told me there was new software for my tour. selected to update. Mdway through, the DM reported that the device was disconnected. System software hosed, and had to go to Verizon to reinstall. Synced new BB software after install. It happened again with the new software last night. This time VW had to replace device. On attempting sync, only most recent calendar info appears, rest I cannot find. Help!