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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-26-2013
My Device: playbook
My Carrier: none

tablet OS update

I'm Stuck...
Indicated 1 hour; I'm at "Installing module 85 of 87" been there for 3 hours, and don't know what to do now.
Need some help here....

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: tablet OS update

Hey IndrekSarapuu,

Welcome to the BlackBerry® Support Community Forums.


I see you posted this yesterday, did the update complete? If no, did you receive any error message? For example: 

Update could not be completed or BlackBerry Desktop Software cannot communicate with the connected device.


Let me know and we can see if you can help get this issue resolved.





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New Contributor
Posts: 2
Registered: ‎01-26-2013
My Device: playbook
My Carrier: none

Re: tablet OS update

No error message, and when I unplugged, the tablet was still functional.

Could be that I was using a bell stick for internet, as I'm in the boonies...

My work VPN gets kicked out all the time when working from home.

I'll try again once I'm hooked up to REAL hi-speed.

Thanks for the reply.