04-26-2013 05:15 PM
ı got my phone after technical service they change my phone but ım not happy because ı want to change my telephone model please take new blackberry to back and ı will change with new model
04-26-2013 06:09 PM
Hi and Welcome to the Community!
From the words in your post, I think you are unhappy with the result of service for you BB? And you want to change something. As such, as a user-to-user community, no one here can answer your question with any level of authority whatsoever. We don't work for BlackBerry, your carrier, nor your service center.
So, your escalation path is not here, in these forums. Rather, it is through your existing channels...even if you are unhappy with the result so far. You have no free path by which to bypass them.
There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
There also might be some good reading here: