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Posts: 1
Registered: ‎07-28-2012
My Device: 7290
My Carrier: T-Mobile

the BlackBerry ® Desktop Software does not want to install (Win.SP2)

Is the problem. My Win XP SP2, the BlackBerry ® Desktop Software does not want to install.Jest another way for SP2?

Help !

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Posts: 57,574
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
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Re: the BlackBerry ® Desktop Software does not want to install (Win.SP2)

Hi and Welcome to the Community!

 

Please review the System Requirements for the RIM Desktop Software:

As you see, with XP, SP3 has been required for quite some time...so none of the more recent Desktop Software versions will work for you. But, those System Requirements pages are kind of messed up right now (three tabs claiming to be for "6.0.1", but with different information on each).

 

If you cannot obtain SP3, then you will need to fall back to older and older versions of the Desktop Software until you find one that works under SP2. Old versions can be found here:

Good luck!


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