Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Contributor
Posts: 2
Registered: ‎08-20-2012
My Device: torch 9800
My Carrier: at&t

there was a video error: java.lang.illegal state exception: the player is closed

that message pop up when i tried to send video at whatsapp

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: there was a video error: java.lang.illegal state exception: the player is closed

Hi porsche944,

 

Welcome to the Community,

 

 

Have a look at this Article KB17217 : Follow it and see if problem Resolves

 

 

 

Prince


Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 2
Registered: ‎08-20-2012
My Device: torch 9800
My Carrier: at&t

Re: there was a video error: java.lang.illegal state exception: the player is closed

Hi prince2012,

 

I followed the instruction on KB17217, but it doesnt work. does that instruction work for torch 9800 too?

 

On the BlackBerry smartphone, open the Options screen.
  2.  Open Advanced Options. =====> no. 2 - 8 , mine doesnt have this option 
  3.  Open Applications.
  4.  Highlight the Flickr Uploader for BlackBerry smartphones application.
  5.  Press the Menu button.
  6.  Select Delete from the menu. 
  7.  Select Delete from the confirm menu.
  8.  Reset the BlackBerry smartphone, if prompted.

OR

Turn off content protection on the BlackBerry smartphone by completing the following steps:

  1.  On the BlackBerry smartphone, open the Options screen.
  2.  Open the Security Options screen.
  3.  Open the Open the General Settings option =====>mine doesnt have this option either
  4.  Select the Content Protection option and change it to Disabled.
  5.  Save the settings.

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: there was a video error: java.lang.illegal state exception: the player is closed

Hi porsche944,

 

 

                                First all you have to do is turn off all content Protection or Encryption,That's mean If you had enabled encryption in your device or media card  disable it ,On your Homescreen Go to Option - Security -Encryption ( Disable it also remove  encryption from the media card also  ) and also disable Firewall also. 

 

 

Prince


Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 2
Registered: ‎01-01-2012
My Device: curve 8520
My Carrier: airtel

Re: there was a video error: java.lang.illegal state exception: the player is closed


porsche944 wrote:

that message pop up when i tried to send video at whatsapp