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New Contributor
Posts: 3
Registered: ‎09-17-2012
My Device: bold 9900
My Carrier: o2 pay as go

this file cannot be opened, it is not a valid MS Excel 97-2008 file????

hope some one can help me.

 

i can usually access work Documents from my email (gmail) by downloading it but it is recently saying

 

"this file cannot be opened because it is not a valid MS Excel 97-2008 file."

 

i have done updates on my blackberry, this doesnt make any difference.

Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: this file cannot be opened, it is not a valid MS Excel 97-2008 file????


xxkayl3ighxx wrote:

hope some one can help me.

 

i can usually access work Documents from my email (gmail) by downloading it but it is recently saying

 

"this file cannot be opened because it is not a valid MS Excel 97-2008 file."

 

i have done updates on my blackberry, this doesnt make any difference.


Hello xxkayl3ighxx ,

 

Try changing your Compatibality of your Documents To Go. Create new file, BB Menu > Options. On Compatibility section change your format between MS Word / Excel 97-2004 or MS Word / Excel 07-2008

 

 

Thanks.

Good luck!



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New Contributor
Posts: 3
Registered: ‎09-17-2012
My Device: bold 9900
My Carrier: o2 pay as go

Re: this file cannot be opened, it is not a valid MS Excel 97-2008 file????

thanks. this didnt work either : (  . good shot tho x

Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: this file cannot be opened, it is not a valid MS Excel 97-2008 file????

That's bad. Try open it in your desktop and Save as.. (2003 version). Now see if BlackBerry can read it. 



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"



New Contributor
Posts: 3
Registered: ‎09-17-2012
My Device: bold 9900
My Carrier: o2 pay as go

Re: this file cannot be opened, it is not a valid MS Excel 97-2008 file????

my laptop cannot open it either Smiley Sad guessing work have updated their office software to the most recent.  how inconsiderate Smiley Tongue

Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: this file cannot be opened, it is not a valid MS Excel 97-2008 file????

What version of Microsoft Office installed in your desktop? What is the file extension of your document(s)?



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"



Contributor
Posts: 14
Registered: ‎03-17-2013
My Device: BlackBerry Torch 9800
My Carrier: Orange

Re: this file cannot be opened, it is not a valid MS Excel 97-2008 file????

Hi,

I got this error message on my Torch 9800. I got around it by very simply saving the file as Microsoft Excel 97/2000/XP (.xls) version, instead of Microsoft Excel 5.0 (.xls) on my PC.

 

Hope this helps.