01-14-2012 05:20 PM
I had backed up my bbm to my computer so that if anything happeded, i would have all my contacts. seeing as my phone decided to crash, i had to reset everything. i also had them backed up onto my phone. When i tried to restore my contacts, i opened up the folder that was called the number that my bbm pin was, only to find none of my contacts in it. is there any way i can get my contacts back. i also have blackberry protect.