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New Member
Posts: 1
Registered: ‎10-13-2009
My Device: Not Specified

this is my order number 6746180014. I rebooted my syste...

[ Edited ]

this is my order number XXXXXXXXXXX. I rebooted my system and the game I paid for was not downloaded properly. Tried to download again and asking me to pay again.

 

 

(removed order #)

Message Edited by SmoothRider on 10-14-2009 11:45 AM
Hall of Famer III
Posts: 59,093
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: this is my order number 6746180014. I rebooted my syste...

[ Edited ]

Hi there!

Please check with PayPal to see if your transaction was processed by them.

 

If it was, then to re-install the app, please follow this section of the AppWorld user guide:


For more registration key information, see this KB:


If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!
Message Edited by sdgardne on 10-14-2009 09:03 AM

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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