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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-23-2012
My Device: torch 9800
My Carrier: EE

torch 9800 was working and now will not turn on, no RED led light at all

hi guys, 


i am hoping someone will be able to help me in this dilema i am having.!!

 I woke up this morning to a normal working fone when.....i walked out the shower to use my phone and it was completely dead. Wouldnt turn on at all and no red light to assist me either lol. Anyway i plugged it in to a wall charger and after maybe forty minutes it flashed on and all was working fine for about an hour and a half. charge was half done and i was about to leave the house when....again it went dead! this is now 6 hours ago! its been on charge since and still i have had nothing..I have been on the forums trying to find a solution but again nothing has worked. I have also tried to plug into laptop but its not detecting it i have even updated my software on desktop but nada!!! Any body kindly shed some light on this Bloomin phone!!!




Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: torch 9800 was working and now will not turn on, no RED led light at all

[ Edited ]

Hi hbhabha,


Welcome to the BlackBerry Support Community.

If possible, I would recommend testing your BlackBerry® Torch™ 9800 smartphone with another battery to rule out any issue with the battery that may be causing this.


Hope this helps.



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