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New Contributor
Posts: 3
Registered: ‎06-22-2012
My Device: torch 9810
My Carrier: carphone warehouse Orange

torch 9810 UMA

Hi,

 

I HAVE A TORCH 9810 NOW ON SOME WEBSITES THEY SAY THIS PHONE SHOULD SUPPORT UMA SIGNAL BOOST. 

 

I AM ON ORANGE AND HAVE WIFI BUT IT WONT GET THE UMA.

 

MY SON WHO LIVES IN THE SAME HOUSE ALSO HAS A TORCH BUT HE HAS THE 9800 AND HE GETS THE UMA. 

 

HE HAS THE 6.0 AND I HAVE THE 7.1 SYSTEM.

 

WHAT IS THE SOLUTION OR EVEN WHAT IS THE PROBLEM?

 

 

Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: torch 9810 UMA

What websites say this 9810 of yours will support UMA?

 

Could you please turn off your ALL CAPS key?

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New Contributor
Posts: 3
Registered: ‎06-22-2012
My Device: torch 9810
My Carrier: carphone warehouse Orange

Re: torch 9810 UMA

 it is on GSM Arena and others but I have been on so many trying to solve the problem I am not sure which others are saying it. 

 

 

Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: torch 9810 UMA

Is your 9810 an Orange-branded BlackBerry?

 

On the homescreen, press the ALT + SHIFT + H all at one time to enter the HelpMe screen, what is the vendor ID?

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New Contributor
Posts: 3
Registered: ‎06-22-2012
My Device: torch 9810
My Carrier: carphone warehouse Orange

Re: torch 9810 UMA

This problem has now been fixed. The operating system has been changed. UMA is now working. 

Thanks

Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: torch 9810 UMA

great.

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New Contributor
Posts: 2
Registered: ‎03-05-2013
My Device: 9900
My Carrier: carphone warehouse

Re: torch 9810 UMA

I have just taken out a new contract with carphone warehouse on orange, with the blackberry torch 9810, I had a 9800 in the past 2 years witch gave me U M A.

The 9810 doesn't say uma, but there is a box on the top righthand corner is that the uma, it doesn't seem so strong if it does mean U M A.

Can someone confirm weather it is a new U M A sign

Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: torch 9810 UMA

bosacki1, where did this 9810 come from, and to what company is the device branded?

 

This box on the top right of the screen, what does this box look like?

Can you take a screen shot?

 

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New Contributor
Posts: 2
Registered: ‎03-05-2013
My Device: 9900
My Carrier: carphone warehouse

Re: torch 9810 UMA

Thanks for your reply, I got phone from the carphone warehouse, Tavistock Devon.

It says on the box made in Mexico 4 for rim Canada.

Hope that is the information can help, Paul.

Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: torch 9810 UMA


JSanders wrote:

and to what company is the device branded?

 

This box on the top right of the screen, what does this box look like?

Can you take a screen shot?

 


 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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