08-25-2012 04:35 AM
08-30-2012 01:59 PM
Welcome to the Support Community!
This KB article should help you troubleshoot any connectivity issues between your your BlackBerry® Torch™ 9810 smartphone and the BlackBerry® Desktop Software. "Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry smartphone" http://bbry.lv/IS8qhe
Hope this helps.
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