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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-25-2013
My Device: 9860
My Carrier: torch

torch 9860 stuck and usb not detected

[ Edited ]

what can i do? after hang its can be open again...


this device problem or software problem?


led still red while i connect to usb pc

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: torch 9860 stuck and usb not detected

If your phone is not being recognized by BlackBerry Desktop Software, have a look at this article:


www.blackberry.com/btsc/KB10144 .



I hope that helps you.  Smiley Happy

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