09-01-2011 11:19 PM
After almost 8 months of no problems, my Torch 9800 won't sync properly. I use the Desktop software to sync with iTunes. The new music and podcasts appear on the microsd card using MY COMPUTER to look at the files, but they won't show up on the playlists or in the Podcasts app. Likewise, when I try to sync with Applications (like the required upgrade), it goes through all the things to upgrade even rebooting, but then next time I connect the Torch and start up the Desktop software, it shows the required application upgrade there again.
It looks almost like the Torch is not recognizing the micro sd card (?).
Any help? I'm ready to chuck my Blackberry in the garbage.
09-03-2011 01:00 PM
09-04-2011 06:12 PM
Xandrex, I really thought your suggestion would work. I deleted all the BBThumbs.dat files (there were over 500 of them) from the media card. I tried resynching. Still nothing new will add on in the media files, and old ones won't delete, if I've deleted them from my iTunes library.
Also, I've discovered that while I can snap a picture with my camera, the pictures don't save on the media card.
I did notice that when I re-synched the music, the BBThumbs.dat files all show up again on the media card. Is that supposed to happen?
Could the media card be failing? it is a 16gb card and I should have more than 3gb left if everything synchs. I spoke with a tech person at Blackberry but he wasn't that helpful. He didn't seem to understand my problem. I am extremely dissatisfied with this phone and can't believe I have to live with it for another year. Nancy
09-04-2011 07:38 PM
09-04-2011 10:11 PM
Sorry, I misunderstood. I followed your instructions and deleted the files then opened my media application on the device and still could not play the podcasts that appeared to have downloaded (titles there, but do not play, and these are old sync's, nothing is showing up from the many sync's I've done since this began on Thursday).
I find it very suspicious that I can't seem to save pictures on the media card, and I've also discovered that I can't seem to save or delete documents on the media card either. These are not done using the sync function with desktop manager.
Thanks for your help.
09-08-2011 03:50 PM
I replaced the media card today and it appears to be working, syncing properly. I guess it is fixed for now. After this, though, my next upgrade phone will not be a Blackberry. Too many problems.
09-09-2011 07:32 PM