08-08-2013 08:50 AM
When plugged in to wall or computer , the phone won't turn on, the led blinks red. once then pause then 3 times. when plugged into the computer it does does not detect a device, tried new battery and does the same thing
08-08-2013 05:14 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Please note carefully that a "new" battery is not necessarily "known good". The best way to conduct this test is to find someone with an identical BB...trade batteries and see what happens.
Good luck and let us know!