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Contributor
Posts: 28
Registered: ‎05-11-2013
My Device: 9300, 8520, 9780, 9360, 9810
My Carrier: CellC South Africa

touch 9800 only switching on with charger

i have bb touch which is only switching with charger if you put batterry it will reflects only red light  it off and on again. the batterry is working fine in another fone. if you put charge as yu know it will say X-BATTERY

THANKS IN ADVANCE

gtyms
Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: touch 9800 only switching on with charger

Hey goldsalltime,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

I would suggest trying a different battery in the BlackBerry Torch 9800 smartphone, if the issue persists then I suggest contacting your network service provider for repair options.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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Contributor
Posts: 28
Registered: ‎05-11-2013
My Device: 9300, 8520, 9780, 9360, 9810
My Carrier: CellC South Africa

Re: touch 9800 only switching on with charger

My man u seem not to get me its not (OS) problem if u connect it to pc it can be shown I can try to upgrade but it wil fail wen it restarts wen it wants a battery to power up so the fault is hardware not software my man there's no way a service provide help here
Thanks for try
gtyms