07-14-2013 01:21 AM
i have bb touch which is only switching with charger if you put batterry it will reflects only red light it off and on again. the batterry is working fine in another fone. if you put charge as yu know it will say X-BATTERY
THANKS IN ADVANCE
07-16-2013 06:06 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I would suggest trying a different battery in the BlackBerry Torch 9800 smartphone, if the issue persists then I suggest contacting your network service provider for repair options.
Let me know if you have any more questions.
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07-19-2013 02:41 AM