12-22-2012 03:46 PM
Hi i have a bold 9780, i was at the airport and connected to the wi-fi to get updates on a late flight, i recieved a text and went to exit from the web site, the touchpad quit scrolling, i tried pulling the battery and sim card but no luck, does anyone know how i can fix this issue? please.
01-07-2013 08:53 AM
Welcome to the forums and sorry to hear about your issue.
The following article may assist with TrackPad/TrackBall issues on the device:
Remember to backup your BlackBerry smartphone data before doing any of the steps in the article. Here is how to backup your data:
Hope this helps. Have a good day.