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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-05-2014
My Device: torch 9800
My Carrier: Telkomsel

touchscreen and trackpad won't work after installing new OS

i want to ask why that after i upgraded my os, and during the start up when i have to scroll down the aggrements text  my trackpad and my touchscreen won't work. is that any way to solve this problem? i beg you to answer my question please. i would be very grateful. thanks