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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎05-13-2013
My Device: torch 9800
My Carrier: orange

trackball disabled



I have a torch 9800, and since few days my trackball is disabled. How can I change this ?

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: trackball disabled

Hi Hi tris001,


Welcome to the support community!

Is this happening in certain applications only? Does removing and reinserting your battery help? This KB article offers some steps to try to resolve this issue. "Trackpad, trackball, or keyboard not working on a BlackBerry smartphone" KB29640


Let me know if that helps.



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