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New Contributor
Posts: 3
Registered: ‎05-16-2013
My Device: 9300
My Carrier: o2

trackpad in 9300 not working properly

Hi everyone Smiley Happy

 

I need someone's help so please reply if you can help me.

 

I've got bb 9300 (white) and I didn't use it for long time. Now the trackpad is working only UP, DOWN, LEFT and RIGHT but I cannot do anything else. I have bought new trackpad from eBay and replace them and again the same situation, trackpad only working UP, DOWN, LEFT and RIGHT.

 

I was thinking that maybe the trackpad I've bought from eBay was not the right one for my bb 9300.

 

How should I choose the right tackpad for my device?

 

Hope someone will answer my question.

 

Many thanks.

 

Claudiaa

 

Forums Veteran III
Posts: 3,802
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: trackpad in 9300 not working properly

You can try buying one from amazon:

http://www.amazon.com/Blackberry-9300-9330-Original-Trackpad/dp/B008UV1U2I

If that doesn't work, you will have to replace the device or take it to a repair shop.  There could be some other hardware issue that is causing the problem.  I recommend the repair shop first because the trackpad from ebay is doing the same thing.

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Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: trackpad in 9300 not working properly

New Contributor
Posts: 3
Registered: ‎05-16-2013
My Device: 9300
My Carrier: o2

Re: trackpad in 9300 not working properly

thanks I will try to get new trackpad will see what happens