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BlackBerry® OS Smartphones

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New Member
Posts: 1
Registered: ‎01-31-2013
My Device: Curve 9330
My Carrier: Verizon

trackpad no longer works??

I have the BB Curve 9330, purchased thru Verizon 14 months ago. Everything seemed to work great til 2 months ago and my trackpad started "locking up" then the phone started doing the same thing. I would have to remove the battery before it would power down, afterwards it seemed to be OK. About a month ago the trackpad just stopped completely so now my phone is basically useless. Any ideas on what I should do or how this can be fixed?

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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: trackpad no longer works??

Hi nhicks

 

Welcome to BlackBerry Support Forums

 

 

You can try this Knowledge Base first :

KB29640 : Trackpad ,trackball, or keyboard not working on a BlackBerry Smartphone

 

 

If problem remains then you may have to replace your device Trackpad , you can contact your Carrier or any mobile repair shop to get it fixed, On amazon or ebay you can get those trackpad at a very nominal price.

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