09-17-2012 12:53 PM
i have a bb torch 9810, the problem is i cant use trackpad in bbm.. icant scroll up and down,, it occurs only in bbm but still ican use track pad in texting, calling etc.. and also sometimes the physical keyboard is not working..i already updated os 7.1
09-25-2012 02:38 PM
Please try removing and reinstalling BlackBerry® Messenger. Go into Options> Device> Application Management> Remove BBM™ and then reinstall from the Browser at www.BlackBerry.com/bbm.