Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-12-2013
My Device: 9900
My Carrier: sfr

transfer of datas

i've lost my bbrry bold 9900 2 weeks ago and bought a new one (same 9900) 
had the good idea to save my datas on my pc 2 months ago so think i could transfer my datas to my new phone but dont know how it works cause when i select "change terminal" blackberry desktop managers asks me to connect my previous terminal which is lost somewhere in Portugal !
could u help on that pls ?
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: transfer of datas

Hey jambroker,

Welcome to the BlackBerry® Support Community Forums.


Please review the following article on how to use BlackBerry Desktop Software to restore data to a BlackBerry smartphone from a backup file:



Let me know if you have any questions.






Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!