Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Contributor
Posts: 4
Registered: ‎02-04-2010
My Device: curve 8520
My Carrier: t mobile

transfering pictures from laptop to 8520

i have connected my 8520 to my laptop and my blackberry is showing up on my computer as a removable drive, i have tried to copy and paste a picture from my laptop to the bb and it says to insert a disk to the drive! my mass storage support is set as on and auto enable mass storage mode when connected is set as yes, where am i going wrong?


Posts: 1,074
Registered: ‎01-25-2010
My Device: 9000, 9500
My Carrier: Rogers

Re: transfering pictures from laptop to 8520



I would recommend restarting your PC and make sure that the media card is properly inserted into the BlackBerry Smartphone.


Also you can try to reboot the BlackBerry Smartphone by removing the battery.


Thank you



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!