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BlackBerry® OS Smartphones

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Posts: 5
Registered: ‎07-17-2012
My Device: Curve 9360
My Carrier: Vodafone

tried to update but now phone has gone weird

i tried to update my curve but now it keeps rebooting and then saying linking java and the rebooting again. i tried to connect it to blackberry desktop software but i cant because it keeps rebooting.

 

please help!

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Posts: 94,168
Likes: 24,317
Solutions: 6,329
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: tried to update but now phone has gone weird

Try and see if you can start up in Safe Mode.

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Article ID: KB17877 How to start a BlackBerry smartphone in Safe Mode http://www.blackberry.com/btsc/KB17877

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