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New Contributor
Posts: 3
Registered: ‎02-17-2014
My Device: BB Bold 9000
My Carrier: ATT

trouble downloading Evernote for BB

I've tried several times over multiple days to download Evernote to my Blackberry Bold (I already have it on my laptop and tablet.  Each time I get to the "Synch Now" option, i get a message that there is an "Issue connecting to Blackberry World.  Please try again".  Trying again only leads to the same message.  I arbitrarily tried to download a different app just to confirm the problem was not with Evernote.  Suggestions?  Thanks

Guru II
Posts: 21,530
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: trouble downloading Evernote for BB

Do you have a BlackBerry data plan on your account? 

 

Also, I notice you have your phone number listed in your profile. It is unwise to post your phone number there for all the Internet world to see and possibly harvest for spam use. At the top of the page click on My Settings and go to personal information and remove your phone number.


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New Contributor
Posts: 3
Registered: ‎02-17-2014
My Device: BB Bold 9000
My Carrier: ATT

Re: trouble downloading Evernote for BB

Yes,  I do have a data plan.   Thanks so much for your suggestion re: phone number - very good point and i will delete!

Guru II
Posts: 21,530
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: trouble downloading Evernote for BB

Have you tried rebooting the device by removing the battery? If that doesn't do it I'd try and contact Evernote support.

--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
New Contributor
Posts: 3
Registered: ‎02-17-2014
My Device: BB Bold 9000
My Carrier: ATT

Re: trouble downloading Evernote for BB

thanks, again.   i have finally gotten it to work.  For one thing, i was originally trying to download it from the BB World site on my laptop - worked much better just doing it directly on my BB.

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Guru II
Posts: 21,530
Registered: ‎04-01-2008
My Device: BlackBerry PRIV; BlackBerry Z30, Z10 and Q10 w/OS 10.3.2.2639; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: trouble downloading Evernote for BB

Great!

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1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!