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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-31-2012
My Device: RIM/BlackBerry RDY71UW
My Carrier: CLARO

trouble upgrading OS for BlackBerry 9900 from 7.0 to 7.1

I have several 9900 phones with OS 7.0 package 2435 and I'm trying to upgrade them to 7.1. package 1716.  I have installed and have the last version of the desktop.  When i start the upgrade process the system starts downloading modules it just stops on module 973 and stops the process after a while.

Does anyone knows how to solve this issue?  I have tried on several computers and with several phones and always does the same.

The carrier for this phones is CLARO.

Thanks in advance for your comments.

Forums Veteran III
Posts: 3,804
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: trouble upgrading OS for BlackBerry 9900 from 7.0 to 7.1

Have you installed the update locally from



http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/How-To-Reload-Your-Operating-S... is a good guide software reloads.


You can also try bbsak:



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