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New Member
Posts: 1
Registered: ‎04-07-2012
My Device: Curve 8520
My Carrier: Vodacom

trouble with ID verification

When trying to use appworld my phone said I must update it. When I did it said that I must update my bb ID then it says connecting to bb ID an then it says it failed and that I must try again later. I did so for the past few days and it still does the same... What can I do to change this? Please help!
Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: trouble with ID verification

Hello MzzScarlet,


The following article addresses the "80003" error message you are experiencing with BlackBerry® ID on your BlackBerry® Curve™ 8520 smartphone:

The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World - http://www.blackberry.com/btsc/KB29613

We hope this helps.

Thank you.

 


-FB


 


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