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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-13-2012
My Device: Blackberry Curve 9320
My Carrier: Orange

trouble with the new bbm!

I downloaded the new bbm last night, unfortunately I cannot access it due to not having wifi and having forgotten my blackberry I D password. I have tried to reset my password but the website given 'www.blackberry.com/blackberryid requires your old password to reset it, and also there are problems with this webpage. I need to use my bbm though! What can I do?
New Contributor
Posts: 3
Registered: ‎12-11-2012
My Device: Blackberry Torch 9810
My Carrier: Vodacom

Re: trouble with the new bbm!

I had a similar problem a few days ago.  I had to do a security wipe and re-install all my apps, and while I was at it, I just re-registered for a new Blackberry ID.  Don't know if this helps you