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New Contributor
Posts: 2
Registered: ‎08-20-2014
My Device: bold 9780
My Carrier: bell
Accepted Solution

trying to download blackberry protect for my bold 9780

hi i am trying to dowload blackberry protect.

so i sign into blackbery world , which takes me to a sytem check webpage, showing blackberry world setup with three steps,

The first one has a green checkmark for "get the blackbery world browser plug in.

The second step says to connect your smartphone, and has a hollow checkmark. My phone is connected but when i try to hit the connect button it doesnt do anything

Forums Veteran I
Posts: 2,377
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: trying to download blackberry protect for my bold 9780

[ Edited ]

Try this link BlackBerry Protect OTA using your BlackBerry Browser.

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New Contributor
Posts: 2
Registered: ‎08-20-2014
My Device: bold 9780
My Carrier: bell

Re: trying to download blackberry protect for my bold 9780

I have resolved the problem. It was that i didnt have a data package with my plan, so i had to upgrade to it.